{"id":133,"date":"2025-11-29T16:34:24","date_gmt":"2025-11-29T16:34:24","guid":{"rendered":"https:\/\/registergrab.com\/?page_id=133"},"modified":"2026-05-09T15:29:04","modified_gmt":"2026-05-09T07:29:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/registergrab.com\/?page_id=133","title":{"rendered":"Privacy & Policy"},"content":{"rendered":"\t\t
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Privacy Policy\u00a0
Grab Hub Shah Alam (Grab Authorised Alpha<\/strong><\/span>\u00a0<\/strong><\/span>Driver)<\/strong><\/span><\/h1>

Last updated: 2026<\/em><\/span><\/p>

This Privacy Policy menerangkan bagaimana Grab Hub Shah Alam<\/strong>, sebuah Grab Alpha Authorised Partner<\/strong> yang beroperasi sebagai pusat sokongan pihak ketiga, mengumpul, menggunakan, menyimpan, dan melindungi Data Peribadi anda.<\/span><\/p>

Laman web rasmi kami: https:\/\/registergrab.com<\/a><\/strong><\/span><\/p>

Dengan menggunakan laman web ini, anda bersetuju dengan dasar ini.<\/span><\/p>

1. Siapa Kami<\/strong><\/span><\/h1>

Grab Hub Shah Alam ialah Grab Authorised Alpha Driver<\/strong>, dilantik secara rasmi untuk menjalankan fungsi sokongan, onboarding dan bantuan pendaftaran bagi pemandu dan penghantar.<\/span>
Kami beroperasi sebagai pusat sokongan bebas yang mematuhi garis panduan Grab dan undang-undang Malaysia.<\/span><\/p>

Walaupun kami berstatus rakan sah (authorised alpha driver), laman web ini tidak dimiliki atau dikendalikan secara langsung oleh Grab Holdings<\/strong>.<\/span><\/p>

2. Pengumpulan Data Peribadi<\/strong><\/span><\/h1>

Kami mengumpul Data Peribadi anda melalui tiga kategori utama:<\/span><\/p>

A. Data yang anda berikan secara langsung<\/strong><\/span><\/h2>

Termasuk maklumat yang anda berikan ketika:<\/span><\/p>

  • Mengisi borang pendaftaran<\/span><\/p><\/li>

  • Menghantar dokumen untuk semakan kelayakan<\/span><\/p><\/li>

  • Berhubung melalui WhatsApp \/ e-mel \/ media sosial<\/span><\/p><\/li>

  • Menyertai acara, promosi atau kempen kami<\/span><\/p><\/li>

  • Menjawab tinjauan \/ kuiz \/ soal selidik<\/span><\/p><\/li><\/ul>

    Maklumat ini mungkin merangkumi:<\/span><\/p>

    • Nama, nombor telefon, e-mel<\/span><\/p><\/li>

    • IC, lesen, insurans motor<\/span><\/p><\/li>

    • Maklumat kenderaan<\/span><\/p><\/li>

    • Bukti alamat<\/span><\/p><\/li>

    • Dokumen sokongan lain berkaitan pendaftaran<\/span><\/p><\/li><\/ul>

      Kami hanya meminta data yang diperlukan untuk tujuan operasi rasmi.<\/span><\/p>

      B. Data yang dikumpul secara automatik<\/strong><\/span><\/h2>

      Apabila anda menggunakan laman web kami, sistem mungkin merekod:<\/span><\/p>

      • Alamat IP<\/span><\/p><\/li>

      • Jenis pelayar dan peranti<\/span><\/p><\/li>

      • Log pelayaran<\/span><\/p><\/li>

      • Halaman yang anda lawati<\/span><\/p><\/li>

      • Tempoh sesi<\/span><\/p><\/li>

      • Kuki dan analitik trafik<\/span><\/p><\/li><\/ul>

        Tujuan: prestasi laman web, keselamatan dan penambahbaikan.<\/span><\/p>

        C. Data dari pihak ketiga<\/strong><\/span><\/h2>

        Kami mungkin menerima data tambahan daripada:<\/span><\/p>

        • Penyedia perkhidmatan insurans \/ kewangan<\/span><\/p><\/li>

        • Rakan Grab Alpha lain<\/span><\/p><\/li>

        • Sistem pengesahan identiti<\/span><\/p><\/li>

        • Rekod atau sumber awam<\/span><\/p><\/li><\/ul>

          Data tersebut membantu mempercepatkan proses pendaftaran.<\/span><\/p>

          3. Data Sensitif<\/strong><\/span><\/h1>

          Kami tidak mengumpul data sensitif seperti bangsa atau agama kecuali:<\/span><\/p>

          • diperlukan oleh undang-undang, atau<\/span><\/p><\/li>

          • diminta untuk tujuan pengesahan rasmi Grab<\/span><\/p><\/li><\/ul>

            Kami tidak menyimpan data sensitif tanpa justifikasi.<\/span><\/p>

            4. Data Individu Bawah Umur<\/strong><\/span><\/h1>

            Perkhidmatan kami tidak ditujukan kepada individu bawah 18 tahun.<\/span>
            Jika anda menyerahkan data mereka, anda mengesahkan anda penjaga sah.<\/span><\/p>

            5. Cara Kami Menggunakan Data Anda<\/strong><\/span><\/h1>

            Data anda digunakan untuk tujuan rasmi seperti:<\/span><\/p>

            • Memproses pendaftaran Grab (driver \/ rider )<\/span><\/p><\/li>

            • Menjalankan onboarding dan pengesahan dokumen<\/span><\/p><\/li>

            • Mengurus akaun, komunikasi dan sokongan pengguna<\/span><\/p><\/li>

            • Meningkatkan kualiti perkhidmatan<\/span><\/p><\/li>

            • Analisis dalaman dan audit pematuhan<\/span><\/p><\/li>

            • Memenuhi keperluan undang-undang atau arahan pihak berkuasa<\/span><\/p><\/li>

            • Menyampaikan maklumat tentang jadual, status, atau kemas kini operasi<\/span><\/p><\/li><\/ul>

              Kami tidak menjual<\/strong> Data Peribadi anda kepada mana-mana pihak.<\/span><\/p>

              6. Penzahiran Data Peribadi<\/strong><\/span><\/h1>

              Kami hanya mendedahkan Data Peribadi apabila perlu:<\/span><\/p>

              • Kepada Grab Malaysia (untuk tujuan pengaktifan & onboarding)<\/span><\/p><\/li>

              • Penyedia perkhidmatan teknologi seperti cloud storage<\/span><\/p><\/li>

              • Rakan operasi Grab Alpha Partner<\/span><\/p><\/li>

              • Penyedia pembayaran, insurans, atau keselamatan<\/span><\/p><\/li>

              • Mengikut keperluan undang-undang Malaysia<\/span><\/p><\/li><\/ul>

                Semua pihak terlibat tertakluk kepada standard keselamatan data.<\/span><\/p>

                7. Penyimpanan & Tempoh Simpan<\/strong><\/span><\/h1>

                Kami menyimpan data:<\/span><\/p>

                • Selagi akaun \/ permohonan anda aktif<\/span><\/p><\/li>

                • Selagi perlu untuk tujuan dokumentasi dan pematuhan Grab<\/span><\/p><\/li>

                • Sebagaimana diwajibkan oleh undang-undang<\/span><\/p><\/li><\/ul>

                  Apabila tidak diperlukan, data akan dipadam dengan selamat.<\/span><\/p>

                  8. Kuki & Teknologi Penjejakan<\/strong><\/span><\/h1>

                  Laman web menggunakan kuki untuk:<\/span><\/p>

                  • Fungsi asas laman web<\/span><\/p><\/li>

                  • Analitik trafik (contoh: Google Analytics)<\/span><\/p><\/li>

                  • Menambah baik pengalaman pengguna<\/span><\/p><\/li><\/ul>

                    Anda boleh melumpuhkan kuki dalam tetapan pelayar anda.<\/span><\/p>

                    9. Keselamatan Data<\/strong><\/span><\/h1>

                    Langkah-langkah keselamatan yang kami ambil termasuk:<\/span><\/p>

                    • Enkripsi data sensitif<\/span><\/p><\/li>

                    • Kawalan akses dalaman<\/span><\/p><\/li>

                    • Penggunaan pelayan selamat<\/span><\/p><\/li>

                    • Audit pematuhan berkala<\/span><\/p><\/li><\/ul>

                      Walau bagaimanapun, penghantaran data melalui internet tidak boleh dijamin 100% selamat.<\/span><\/p>

                      10. Perubahan Polisi<\/strong><\/span><\/h1>

                      Kami boleh mengemas kini dasar ini bila-bila masa.<\/span>
                      Sebarang perubahan akan diterbitkan di laman ini.<\/span><\/p>

                      Dengan terus menggunakan laman web kami, anda bersetuju dengan versi terkini dasar ini.<\/span><\/p>

                      11. Hubungi Kami<\/strong><\/span><\/h1>

                      Untuk pertanyaan berkaitan Privasi atau Data Peribadi:<\/span><\/p>

                      Grab Hub Shah Alam (Grab Authorised Alpha Driver)
                      B-17-1, Jalan Serai Wangi K\/16K,
                      Alam Avenue 2,
                      40200 Shah Alam, Selangor
                      <\/strong><\/span>WhatsApp: +6011-11959334<\/strong><\/span><\/p>

                      Versi Bahasa Inggeris akan mengatasi versi lain jika berlaku percanggahan.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                      Privacy Policy\u00a0Grab Hub Shah Alam (Grab Authorised Alpha\u00a0Driver) Last updated: 2026 This Privacy Policy menerangkan bagaimana Grab Hub Shah Alam, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin","author_link":"https:\/\/registergrab.com\/author\/admin"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Privacy Policy\u00a0Grab Hub Shah Alam (Grab Authorised Alpha\u00a0Driver) Last updated: 2026 This Privacy Policy menerangkan bagaimana Grab Hub Shah Alam, […]","_links":{"self":[{"href":"https:\/\/registergrab.com\/index.php?rest_route=\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/registergrab.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/registergrab.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/registergrab.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/registergrab.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=133"}],"version-history":[{"count":1,"href":"https:\/\/registergrab.com\/index.php?rest_route=\/wp\/v2\/pages\/133\/revisions"}],"predecessor-version":[{"id":2330,"href":"https:\/\/registergrab.com\/index.php?rest_route=\/wp\/v2\/pages\/133\/revisions\/2330"}],"wp:attachment":[{"href":"https:\/\/registergrab.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}